Política de reembolso

You have 14 days after receiving your item to request a return. Only if the goods are faulty

To be eligible for a return, your item must be in the same condition that you received it — unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@jchealthring.com.

If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

For any questions about returns, you can always contact us at support@jchealthring.com.

Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item so we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items
Please get in touch if you have questions or concerns about a specific item.
Unfortunately, we do not accept returns on sale items or gift cards.

Exchanges
The quickest way to ensure you get what you want is to return the item you have, and once the return is accepted, we will send you the new item. If the ring size doesn’t fit, you can exchange it for a different size by covering the shipping cost. Please choose your ring size carefully.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Remember, it may take some time

Sizing Kit 
If you ordered a sizing kit you cannot refuse the ring you paid for. It will be sent to you after you have been sized. 

If more than 15 business days have passed since we approved your return, please contact us at support@jchealthring.com.